Plotter Repair
Plotter and Wide-Format Printer Repair in Marin and Sonoma
Architects, engineers, builders and sign shops rely on wide-format plotters for drawings and proofs. When the plotter goes down, plan sets and deadlines slip. GMS Lazerworks services wide-format printers on-site and at our Novato shop.
- Local since 1989
- Same-day service
- 90-day guarantee on parts & labor
- All makes & models
Wide-format printers we service
We work on the wide-format models most common in local design and construction offices, including HP DesignJet, Canon imagePROGRAF and Epson SureColor printers, plus legacy plotters where parts are still available.
Plotters are big and heavy, so most repairs happen on-site. We bring the diagnostic tools and common parts and test with your own files before we leave.
Common plotter problems we fix
Banding and lines on drawings
Clogged or misaligned print heads and encoder-strip contamination. We clean, align and replace heads as needed.
Roll feed and cutter problems
Media skew, cutter failures and roll-sensor errors. We repair and recalibrate the media path.
Carriage and system errors
Carriage motors, belts and service stations wear out. We diagnose error codes and replace the failing part.
Network and driver issues
Large files and CAD drivers can cause failed jobs. We tune drivers and network settings for your workflow.
Brands we service
We work on all makes and models, including HP, Brother, Xerox, Lexmark/IBM, Canon, Epson, Gestetner, Ricoh, Dell, Konica Minolta, Lanier, Savin, Kyocera/Mita, Panasonic, Samsung, Pitney Bowes, Fujitsu, Sharp, Muratec and Okidata. Brand guides:
Plotter Repair by town
We’re at 94 Galli Drive in Novato and cover Marin, southern and central Sonoma, Napa and Richmond. Pick your town for drive times, neighborhoods and local answers:
Marin County
Sonoma County
Napa County
Contra Costa County
Plotter Repair FAQ
Do you repair plotters on-site?
Yes. Because of their size, most wide-format repairs are done on-site at your office.
Which plotter brands do you work on?
Most commonly HP DesignJet, Canon imagePROGRAF and Epson SureColor. Call with your model and we'll confirm.
Is plotter repair guaranteed?
Yes. All repairs carry our 90-day guarantee on parts and labor.
Other services
Printer Repair
Laser and inkjet printer repair in Marin and Sonoma since 1989. Same-day on-site service for HP, Canon, Brother, Epson and every major brand. 90-day guarantee.
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Copier Repair
Same-day copier and multifunction (MFP) repair across Marin and Sonoma. Canon, Xerox, Ricoh, Konica Minolta, Sharp and more. Local since 1989, 90-day guarantee.
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Scanner Repair
Document and flatbed scanner repair in Marin and Sonoma. Fujitsu/Ricoh ScanSnap and fi-Series, Canon imageFORMULA, Epson WorkForce. Same-day service, since 1989.
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Fax Machine Repair
Fax machine and multifunction fax repair in Novato, Marin and Sonoma. Line errors, failed transmissions, paper feed problems. Local technicians since 1989.
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Toner & Cartridge Delivery
Printer cartridges, toner and drums delivered by a technician. Free delivery on orders of $75 or more across Marin and Sonoma, plus cartridge recycling and a 90-day guarantee.
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Computer & IT Support
PC, Mac and laptop repair plus small-office IT support in Novato, Marin and Sonoma. Tune-ups, virus removal, data recovery, backups and OS rebuilds.
Learn moreNeed plotter repair today?
Call us Mon–Fri 8:30 AM – 5:00 PM and we’ll do our best to solve it. If a service call is needed we’ll send a technician, often within the hour.