HP service
HP Repair and Service in Marin and Sonoma
HP LaserJets are the most common printers in Marin and Sonoma offices, and they have been since we opened in 1989. We repair everything from desktop LaserJet Pro and OfficeJet models to Enterprise MFPs and DesignJet plotters.
- Local since 1989
- Same-day service
- 90-day guarantee on parts & labor
- All makes & models
HP equipment we work on
- LaserJet Pro
- M404, M428, M454, M479 and earlier P-series
- LaserJet Enterprise
- M600, M700 and M800 series, Enterprise MFPs such as the 4345
- OfficeJet Pro
- 8025, 9015, 9025 all-in-ones
- DesignJet
- Wide-format T-series and Z-series plotters
Don’t see your model? We service all makes and models. Call with the model number and we’ll confirm.
Common HP problems we fix
- Duplexer and tray jams on aging LaserJets
- Fuser failures and “50.x” fuser errors
- Cartridge not recognized or supply-memory errors
- Network and Wi-Fi drop-outs after router changes
HP services
HP printer repair
Recurring jams usually point to worn feed rollers, a failing duplexer, the wrong paper settings or debris in the paper path. We find the cause so the jam doesn't return next week.
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HP copier repair
Copiers have long paper paths, multiple trays and finishers. We check feed-roller wear, sensors and misalignments so jams stop recurring.
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HP scanner repair
Dirty glass and optics, lamp or sensor wear and calibration drift. We clean, replace and recalibrate for sharp images.
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HP plotter repair
Clogged or misaligned print heads and encoder-strip contamination. We clean, align and replace heads as needed.
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HP toner & cartridge delivery
Tell us the printer or copier model and we'll match the exact toner, drum or ink.
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HP fax machine repair
Often caused by VoIP lines, ECM and baud-rate settings, or a failing modem. We test the line and adjust settings or repair the hardware.
Learn moreFrom a customer with HP equipment
HP service questions
Do you repair older HP LaserJets that HP no longer supports?
Yes, as long as parts are available. Many older LaserJets are worth keeping, and we'll tell you honestly if one isn't.
Do you sell HP toner?
Yes. We deliver genuine and compatible HP toner, free on orders of $75 or more.
HP printer repair near you
Nearest to our Novato shop:
GMS Lazerworks is an independent service provider and is not affiliated with or authorized by these manufacturers. Brand names and logos identify the equipment we service.
HP giving you trouble?
Call us Mon–Fri 8:30 AM – 5:00 PM and we’ll do our best to solve it. If a service call is needed we’ll send a technician, often within the hour.