Copier Repair
Professional Copier Repair and Service in Marin County, CA
Why are my copies coming out crinkled? Why are there random spots on every page? Why does it jam nearly every time? A copier that won't cooperate stops the whole office. GMS Lazerworks has kept Marin and Sonoma copiers running since 1989, and you can just call us. No online ticket required.
- Local since 1989
- Same-day service
- 90-day guarantee on parts & labor
- All makes & models
Why copier failures hurt more than printer failures
Modern copiers are multifunction devices. When one fails you can lose copying, scan-to-email, faxing and network printing at the same moment.
- High-volume copying for meetings and client packets
- Legal and financial documents with strict quality requirements
- Collating, stapling and finishing for proposals
- Scan-to-email and scan-to-folder workflows
- Fax for contracts and time-sensitive documents
Copier service options
On-site repair: technicians are dispatched with diagnostic equipment and common parts, often the same day. In-shop diagnostics: bring the machine to our Novato service center for a thorough workup. Preventive maintenance: cleaning, drum and developer replacement, firmware updates and calibration on a schedule that suits your volume.
Your copier may just need a good servicing and cleaning. The drum may be nearing the end of its life, or the toner may be bad. Whatever the cause, we can address it.
Common copier problems we fix
Complex paper jams
Copiers have long paper paths, multiple trays and finishers. We check feed-roller wear, sensors and misalignments so jams stop recurring.
Crinkled or wrinkled copies
Usually worn feed rollers, damp paper, wrong paper settings or a fuser problem. We identify which and correct it.
Streaks, spots and faded backgrounds
Drum wear, developer problems, fuser faults or dirty optics. We restore clean copies and color registration.
Document feeder (ADF) misfeeds
Worn pickup rollers and separation pads cause skewed or damaged originals. We replace and recalibrate the feeder.
Touchscreen, scan-to-email and network faults
SMTP changes, password updates and firmware issues break scanning and printing. We get the device talking to your network again.
Stapler, hole-punch and finisher problems
Finishers need precise adjustment. We service all major finishing options.
Brands we service
We work on all makes and models, including HP, Brother, Xerox, Lexmark/IBM, Canon, Epson, Gestetner, Ricoh, Dell, Konica Minolta, Lanier, Savin, Kyocera/Mita, Panasonic, Samsung, Pitney Bowes, Fujitsu, Sharp, Muratec and Okidata. Brand guides:
What customers say
Copier Repair by town
We’re at 94 Galli Drive in Novato and cover Marin, southern and central Sonoma, Napa and Richmond. Pick your town for drive times, neighborhoods and local answers:
Marin County
Sonoma County
Napa County
Contra Costa County
Copier Repair FAQ
Why are my copies coming out wrinkled or crinkled?
Wrinkled copies are often caused by worn feed rollers, incorrect paper settings, damp paper or debris in the paper path. A technician can pinpoint which and fix it.
How quickly can you repair a business copier?
Many copier repairs are completed the same day, depending on parts. Call and we'll schedule your visit.
Do you work on older copiers other companies won't touch?
Yes. If replacement parts are available we can usually keep an older copier running reliably.
Do you offer copier maintenance plans?
Yes. We can set up regular preventive service sized to your copy volume. Call us to talk through what makes sense.
Can you help with network and scan-to-email setup?
Yes. We configure network printing, scan-to-email and scan-to-folder along with repairs.
Other services
Printer Repair
Laser and inkjet printer repair in Marin and Sonoma since 1989. Same-day on-site service for HP, Canon, Brother, Epson and every major brand. 90-day guarantee.
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Scanner Repair
Document and flatbed scanner repair in Marin and Sonoma. Fujitsu/Ricoh ScanSnap and fi-Series, Canon imageFORMULA, Epson WorkForce. Same-day service, since 1989.
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Fax Machine Repair
Fax machine and multifunction fax repair in Novato, Marin and Sonoma. Line errors, failed transmissions, paper feed problems. Local technicians since 1989.
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Plotter Repair
Wide-format plotter repair for architects, engineers, contractors and print shops in Marin and Sonoma. HP DesignJet, Canon imagePROGRAF, Epson SureColor.
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Toner & Cartridge Delivery
Printer cartridges, toner and drums delivered by a technician. Free delivery on orders of $75 or more across Marin and Sonoma, plus cartridge recycling and a 90-day guarantee.
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Computer & IT Support
PC, Mac and laptop repair plus small-office IT support in Novato, Marin and Sonoma. Tune-ups, virus removal, data recovery, backups and OS rebuilds.
Learn moreNeed copier repair today?
Call us Mon–Fri 8:30 AM – 5:00 PM and we’ll do our best to solve it. If a service call is needed we’ll send a technician, often within the hour.