Fax Machine Repair
Fax Machine Repair and Service in Marin and Sonoma
Plenty of medical, legal, real-estate and financial offices still depend on fax. When a fax machine or the fax function on your copier stops sending, GMS Lazerworks can help. We've serviced fax machines alongside printers and copiers since the early days of the business.
- Local since 1989
- Same-day service
- 90-day guarantee on parts & labor
- All makes & models
Standalone fax machines and fax on multifunction copiers
Most offices now fax from a multifunction copier or printer rather than a dedicated machine. We repair both: the fax board, the modem and phone-line settings, and the scanner and print engine the fax depends on.
Many fax failures are really line problems. VoIP phone systems, new internet providers and changed extensions all cause failed transmissions. We check the device and its line settings together.
Common fax machine problems we fix
Faxes fail to send or receive
Often caused by VoIP lines, ECM and baud-rate settings, or a failing modem. We test the line and adjust settings or repair the hardware.
Originals jam in the feeder
Worn rollers and separation pads cause misfeeds. We replace and adjust them.
Incoming faxes are blank or streaked
A print-engine, toner or thermal-head problem. We repair the print side of the machine.
Fax-to-email or fax forwarding stopped
Mail-server and network changes break forwarding. We reconfigure it.
Brands we service
We work on all makes and models, including HP, Brother, Xerox, Lexmark/IBM, Canon, Epson, Gestetner, Ricoh, Dell, Konica Minolta, Lanier, Savin, Kyocera/Mita, Panasonic, Samsung, Pitney Bowes, Fujitsu, Sharp, Muratec and Okidata. Brand guides:
Fax Machine Repair by town
We’re at 94 Galli Drive in Novato and cover Marin, southern and central Sonoma, Napa and Richmond. Pick your town for drive times, neighborhoods and local answers:
Marin County
Sonoma County
Napa County
Contra Costa County
Fax Machine Repair FAQ
Can you fix the fax function on our copier?
Yes. We service the fax boards and settings on multifunction copiers and printers as well as standalone fax machines.
Our faxes started failing after we switched phone providers. Can you help?
Very likely. VoIP and digital lines often need slower transmission speeds or error-correction changes. We'll test the line and adjust the device.
Is fax repair covered by your guarantee?
Yes. All repairs carry our 90-day guarantee on parts and labor.
Other services
Printer Repair
Laser and inkjet printer repair in Marin and Sonoma since 1989. Same-day on-site service for HP, Canon, Brother, Epson and every major brand. 90-day guarantee.
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Copier Repair
Same-day copier and multifunction (MFP) repair across Marin and Sonoma. Canon, Xerox, Ricoh, Konica Minolta, Sharp and more. Local since 1989, 90-day guarantee.
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Scanner Repair
Document and flatbed scanner repair in Marin and Sonoma. Fujitsu/Ricoh ScanSnap and fi-Series, Canon imageFORMULA, Epson WorkForce. Same-day service, since 1989.
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Plotter Repair
Wide-format plotter repair for architects, engineers, contractors and print shops in Marin and Sonoma. HP DesignJet, Canon imagePROGRAF, Epson SureColor.
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Toner & Cartridge Delivery
Printer cartridges, toner and drums delivered by a technician. Free delivery on orders of $75 or more across Marin and Sonoma, plus cartridge recycling and a 90-day guarantee.
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Computer & IT Support
PC, Mac and laptop repair plus small-office IT support in Novato, Marin and Sonoma. Tune-ups, virus removal, data recovery, backups and OS rebuilds.
Learn moreNeed fax machine repair today?
Call us Mon–Fri 8:30 AM – 5:00 PM and we’ll do our best to solve it. If a service call is needed we’ll send a technician, often within the hour.