About Us

Expert Service Since 1989

GMS Lazerworks Novato

For over 35 years, GMS Lazerworks has been the trusted name for printer, copier, scanner, and repair throughout Marin and Sonoma Counties.

What started as a small family business in Novato has grown into the region’s most reliable office equipment repair service, but we’ve never forgotten our commitment to personal, expert service.

Deep Local Roots, Proven Expertise

When George Simmons founded GMS Lazerworks in 1989, Marin County businesses had few reliable options for office equipment repair. George saw an opportunity to fill this gap after reading about toner cartridge remanufacturing in Entrepreneur Magazine.

Rather than jumping in blindly, George and his wife traveled to Florida for professional training on toner cartridge remanufacturing – a commitment to expertise that still defines our approach today.

What began with toner cartridge remanufacturing quickly expanded as local businesses discovered our problem-solving approach. We added printer repair, then copier service, scanner troubleshooting, and Ink jet repair.

Each expansion came naturally as Marin County businesses asked: “Can GMS help with this too?”

The answer was always yes – and it still is.

Why Local Businesses Choose GMS Lazerworks

We understand Marin County business needs because we’ve been part of this community for over three decades.

We know that when your printer jams during tax season, when your copier streaks important contracts, or when your scanner won’t communicate with your computer before a big presentation, you need more than technical expertise – you need someone who understands that your business can’t wait.

Certified Expertise You Can Trust

Our technicians aren’t just trained – they’re certified and continuously educated on the latest office equipment technologies.

From vintage HP LaserJets that have served Novato businesses for decades to the newest high-tech Canon copiers in San Rafael offices, our team has the knowledge and experience to diagnose problems quickly and fix them permanently.

We service all major brands and models:

HP (Hewlett-Packard) – LaserJet, DeskJet, OfficeJet, and Enterprise series
Canon – PIXMA, imageCLASS, imageRUNNER, and production copiers
Epson – WorkForce, EcoTank, SureColor, and wide-format printers
Brother – HL, MFC, DCP, and commercial laser printers
Dell, Lexmark, Xerox, Ricoh, Konica Minolta, and more

Our goal isn’t just to fix the immediate problem – it’s to identify why the problem occurred and prevent future breakdowns.

Is your printer jamming because of paper quality, humidity levels, or worn feed rollers? We’ll find the root cause and provide lasting solutions.

Environmental Responsibility Since Day One

GMS Lazerworks has been a certified “Green Business” since 1989 – long before environmental responsibility became a business trend.

We’ve won multiple state “Wrap Awards” for significantly reducing waste while protecting our local environment.

Every year, we recycle thousands of toner cartridges, preventing them from ending up in Marin County landfills. When we deliver new supplies to your office, we pick up your used cartridges for responsible recycling – at no extra charge.

George Simmons: The Heart of GMS Lazerworks

You’ll often find George Simmons at GMS Lazerworks every day of the week, personally helping customers troubleshoot problems.

After 35 years in business, George still loves what he does – and it shows in every customer interaction.

This personal commitment to customer success has earned GMS Lazerworks a reputation as the most dependable office equipment repair service in Marin and Sonoma Counties.

Service When and Where You Need It

We know that equipment failures don’t follow business hours. That’s why we offer emergency same-day service throughout our service area, including:

Novato – Our home base at 94 Galli Drive
San Rafael – Serving downtown and surrounding business districts
Mill Valley – Including Tam Valley and surrounding areas
Petaluma – Throughout the city and surrounding Sonoma County areas
Santa Rosa – Commercial districts and business parks

Can’t wait for a service call? Bring your equipment directly to our Novato location. Depending on the repair needed and parts availability, we can often have your equipment serviced and ready within a day.

Our Promise: 90-Day Guarantee

Every repair we complete is backed by our comprehensive 90-day guarantee on parts and labor.

We stand behind our work because we believe in doing it right the first time. If you experience any issues related to our repair within 90 days, we’ll make it right at no additional charge.

For customers who purchase toner cartridges from GMS Lazerworks, we include complimentary equipment cleaning to prevent future problems and extend equipment life.

Three Decades of Community Trust

What sets GMS Lazerworks apart isn’t just our technical expertise – it’s our deep understanding of local business needs and our commitment to the Marin County community.

We’ve seen businesses grow, helped them through challenging times, and celebrated their successes.

When you call GMS Lazerworks, you’re not just getting a repair service – you’re partnering with a local business that has been part of this community for over 35 years and plans to be here for the next 35.

Ready to experience the GMS Lazerworks difference?

📞 (415) 382-6681 – Marin County

📞 (707) 304-7900 – Sonoma County

Same-day emergency service available. Let our decades of local expertise get your business back online fast.

Proudly serving Marin and Sonoma Counties since 1989.